An action-based clinic on how to re-charge yourself and help boost your team’s reserves of resilience & positivity
...Live in-person or Live-online...
Come along to one of our face-to-face
1-day small group clinics on-location in...
June 24 - BRISBANE
Aug 3 - TOOWOOMBA
Sept 2 - ROCKHAMPTON
Sept 21 - CAIRNS
July 22 - BRISBANE
Aug 5 - HERVEY BAY
Sept 3 - MACKAY
Sept 23 - TOWNSVILLE
or join our 3-Session Live-ONLINE program
JULY 14, 21 & 28
TIMING: 3 sequential 2.5-hr sessions - 10.00 am to 12.30 pm AEST each day
Numbers limited to benefit interactive learning
presented by Bill Cropper - The Change Forum
Course outline & Registration details follow
Building Resilience at Work
...coping with uncertainty, setbacks and adversity...
Whether it's work-overload, endless changes, unbearable bosses or toxic team-mates, corrosive conversations, caustic culture or ridiculous deadlines, some of us seem to stay cool, calm and collected in the face of such work stress and pressure, regardless. We get on with the job and succeed in the face of odds where many would fail.
The secret is resilience: an emotional state that has a lot to do with wellbeing, managing stress, team performance and organisational vitality
All teams suffer stress and setbacks. Some blame, hold grudges and wallow in misery. Others bounce-back.
That’s resilience – a personal trait we all have that helps us withstand life’s trials and tribulations, stay buoyant, balanced and able to recover rapidly from adversity, crises and calamities that come our way; to adapt, adjust then carry on. Brain-wise, resilience relates to 'recovery time’. As Richard Davidson says, it’s how fast we can 'shake off a setback', 'regain emotional equilibrium’ and 'return to a steady state' after the air's been knocked out of us.
Resilience is about personal strength, mental toughness and being flexible enough to adapt to what life throws at you. It’s what allows both individuals and whole teams to take knocks, try again, come back strong and take positive action to refunction. It acts as a buffer, helping us withstand stressful events rather than succumb.
Many of us, though, have trouble handling unsettling situations. We feel helpless, hopeless, overwhelmed. This breeds other feelings like cynicism, apathy, anger, resentment. Drained of vitality, we suffer, work suffers and often we seem to make sure others suffer too.
Resilience isn't something you’re born with or not, though some seem to have more of it than others at times. The good news is it’s something we can all learn to strengthen in ourselves.
Building-up our reserves of resilience simply makes sense. It’s a necessity to cope with endless change, ever-busier and more stress-laden work cultures and the COVID-driven disruptions we currently live with.
Ultimately, individuals benefit from fostering a more mentally-fit, trauma-resistant and well workplace. It also makes teams more positive, vital, focused, productive and high-performing. So organisations benefit too.
"Resilience is such an extraordinarily important capability because we live in a world that’s one nonstop crisis—one calamity, one emergency, one unexpected, often difficult surprise—after another, like waves breaking on the shore.”
Professor Nancy Koehn Harvard Business School
In today’s turbulent work landscape, leaders face a raft of new challenges. Stressful things happen but 2020 certainly presented many leaders and workplaces with exceptionally heightened levels of anxiety and uncertainty. To successfully lead teams through times of uncertainties, disruption and rapidly changing circumstances you need to be adaptive, focused, determined, persistent but perhaps most critically, resilient.
There's a few things that never used to be in your job description as a leader or manager. Maintaining workplace wellbeing and supporting staff through stress, disruption and trauma, and the troubled behaviour that can come along with it, are some of them.
As a leader, you act as an emotional care-taker for your team’s wellbeing. They look to you to help them stay buoyant and support them through tough times. You need to steer others with courage, conviction and purpose.
You need to support them with caring and compassion and you need to remain emotionally balanced and calm in the midst of mayhem.
This clinic looks at what you need to do as a leader to cultivate resilience in yourself first and then build and maintain it in your team. It explores 6 attributes of resilient leaders which we’ve summed up in PERMAC:
Positivity and Purpose: Resilient leaders maintain a positive mindset and a clear focus on a purpose that inspires
Emotional Endurance: Resilient leaders stay emotional balanced and have endurance for managing disruptive emotions
Resonant Relationships: Resilient leaders are approachable and caring so teams feel understood, valued, acknowledged and supported
Mindful Focus: Resilient leaders stay mindful and focused no matter how challenging circumstances may be. This helps them remain calm, centred and emotionally in control
Agile & Adaptable: Resilient leaders are flexible, adaptable and mentally agile – able to change to cope with reversals and disruptions
Connect & Support: Resilient leaders have high levels of emotional intelligence and empathy enabling them to connect easily with others and forge strong supportive connections
The real test of a leader is not how they perform during good times. It’s how they demonstrate emotional balance, tenacity, perseverance and resolve during trying times of failures, false starts, letdowns and the constant hurdles and obstructions they need to leap.
What's this Clinic about?
Building Resilience at Work is a 1-day, interactive self-coaching clinic that looks at your role as a resilient leader. It has lots of down-to-earth tools, tips and one of our well-regarded take away pocket guides to help you and your team build-up your reserves of resilience and buttress workplace well-being. In this jam-packed 1-day clinic we look at...
What resilience is: helping you handle stress, stay afloat and keep functioning
Role resilient leaders play as emotional caretakers in supporting teams
How to remain in your resilience-zone longer and maintain mental fitness
Resilience-drainers and signs your reserves of resilience may be depleted
5 Resilience-Builders for focus, positivity, emotional balance, stress and mindfulness
Resilience-building tools and actions your team can take to maintain well-being
About our 5 Resilience-Builders Model:
If you're resilient, you're most likely emotionally balanced, focused, mindful, connective, possess a positive outlook on life's up-and-downs, and tend to take stress and setbacks in your stride. Which just about sums up the 5 Resilience-Builders this course and its accompanying guide revolves around...
Each is backed up by brain-science, working on close links between thinking, feeling, mind and body, to build and maintain resilience in the face of challenges like work-stress and trauma.
Each has a selection of tools you can use, either personally or with your whole team, to strengthen your resilience practices. You don't need to use all the tools at once. Just take on-board a few and start doing them...
Research shows practising strategies like these helps keep our resilience reservoirs topped-up so we stay more focused, positive and more in control of stress and anxiety-creating feelings or thoughts that affect mind and body.
Building Resilience at Work complements our other guidebooks, going into depth on each of 5 Resilience-Builders introduced in our work-based trauma first aid self-help support guide, Resilience-Based Trauma Training. It also relates to our guides to EI at Work and Social Intelligence: EI in Teams which is based on 10 Social and Emotional Team Intelligence Dimensions, with resilience and positivity being 9th of the ten.
Are you ready to step up to the role of a resilient leader?
This clinic is aimed at a broad workplace audience to help people develop actions and practices as individuals, teams and leaders, to strengthen themselves against a multitude of workplace woes and stresses. It’s particularly useful for leaders who want a few readily applicable tools to try out with their teams. We've run this program for intact work-teams, as well as adapt it for leaders who want to work with their teams on building resilience and resisting stress. It's also for those who play a part in work-based wellness initiatives to lift their ability to be of more help to others
Benefits of attending The Change Forum clinics...
Down-to-earth, hands-on, stimulating & relevant
Practical tools, processes & frameworks for back-at-work action
Comprehensive, take-away, self-coaching Guidebooks
Safe, relaxed, small-group environment
Highly-experienced, well-regarded facilitator
Serious & challenging with a healthy dose of fun!
"This is a must-do course I'd definitely recommend. Bill explained things very well, kept us all engaged and facilitated some really useful and open discussions on how we've handled difficult experiences"
Matt T, Southern Downs Regional Council
Your Facilitator - A Brief Profile
Bill Cropper - The Change Forum Founder
“The more I move around different workplaces the more people I overhear saying how insanely busy they are, how ridiculous their workload pressure is, how incessantly demanding things have become and how stressed, time-poor, fatigued and even burnt-out they are. It’s echoed in the survey I run before each Resilience-Building clinic where I ask people to assess their current resilience levels and what their main resilience-drainers are. Almost invariably, work overload is the number one factor, followed closely by negative culture, difficult encounters, hard-to-get along with bosses or teammates and poorly conceived change. Yet, since the pace and pressure of workplaces is little likely to let up, increasing our resilience-skills and having some self-calming and stress-resistance strategies at our disposal may be the only answer to coping with our contemporary cultures of rush ’n hurry. Luckily, resilience it turns out, is not an inherent genetic trait but rather a set of skills, practices and mental attitudes we can learn to cultivate. Through regular, deliberate practice, we can train our brains to strengthen our resilience, resist stress and restore balance – to get more back in the tank to handle those incidents, accidents, upsets and calamities. That's what this resilience-building clinic can help you do..."
Bill is principal consultant and founding director of The Change Forum. He has a wealth of practical experience in conversational coaching, social and emotional intelligence, strategic change, cultural reconstruction, teamworking, group facilitation and leadership learning at all levels from senior executives to team leaders. A big portion of his consulting, coaching and training work over the past twenty years has centred on helping workplaces build the emotional, conversational and social intelligence capacities to create more compassionate, caring and connective cultures and more vibrant, productive, happy and high-performing teams.
Since 2007, he’s delivered numerous Social and Emotional Intelligence programs publicly and in-house for leaders and staff from many different organisations including construction, health, education, housing, justice, environment, roads and community services. That's where his interest in resilience-building, workplace wellbeing and trauma self-help and support first emerged, as he dealt with a range of emotional intelligence faculties that included focus, emotional self-management, positive emotional outlook, mindfulness and of course resilience.
Bill’s been a preferred learning, change and leadership provider for many federal, state and local government agencies and is known for his practical, engaging and interactive style of facilitating. He also creates his own models and frameworks that keynote his programs and produces his own down-to-earth, self-coaching guides, toolkits and workbooks that accompany his programs.
Cost & Registration
Register early to pay less...
Come along with colleagues to save more!
Warm up to Winter - SAVE a bit more
when you register by 30 June!
Register On-line or by Email
Prices include GST
** Warm up for Winter... **
Register by June 30 to Save
3 x 2.5hr Sessions 2021: $495 each
Extra Savings to June 30 - pay just $451
[ Full Fee 7.5hrs online $572 ]
1-Day Clinics on-location...
General Registration 2021: $572 each
BRISBANE June 24 only - 2nd place half price
WINTER Savings to 30 June - $550
NFP & Schools: $550 each
WINTER Savings to 30 June - $528
[ Full Fee 1-Day in-person Clinics $660 ]
Ask about discounts for groups of 4 or more
In-House recommended for groups of 10 or more
Subscribe for special offers & access to additional learning resources
The fine print...
Prices include GST… Discounts apply up to 14 days prior to event or as otherwise published
Payment due on Registration - pay by card on registration or on Invoice due within 10 days & prior to attendance
Fees are non-refundable - except for COVID related exclusion - may be transferred to an alternative event up to 10 days prior
Small groups 6-10 - COVID-safe practices observed at all venues
Minimum numbers required (The Change Forum’s discretion)
Registrants auto-Subscribed: All registrants are added to The Change Forum mailing list but can choose to unsubscribe any time after the event
Venue: Centrally located venues advised on registration
Inclusions: Tuition, Guidebook, eCertificate plus for in-person events: light lunch and refreshments & for online programs: plus session recordings
Timing: On-line: 10.00am-12.30pm (login 10 mins prior)
On-location: 8.30 am - 4.45 pm (arrive 15 mins prior)
Coaching Better Leaders... Building Better Teams
Individual Leadership Coaching in person & by phone
1 and 2-day coaching clinics in selected regional centres and now on-line
Visit our on-line Course Calendar for regular updates on what's coming up next
Contact us any time for a chat about ways we might be able to help you
0429-687 513 – Bill Cropper